EverPawCraft
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Custom
Pet Portraits
Made with Love
BLACK FRIDAY IS COMING !
Turn your favorite pet photo
into a one-of-a-kind
gift they'll
treasure for years to come.
Up to 35% Off
Selected Portraits —
Coming Soon !
BEST SELLERS
The portraits pet parents love most！
NEW KEEPSAKES
One-of-a-kind designs, made to be treasured！
The EverPawCraft Difference
More than a portrait. A beautiful way to celebrate the love you share.
At EverPawCraft, we turn your favorite pet photos into meaningful,
personalized artwork that captures what makes your companion one of a kind.
Every Pet Has a Story
Our custom pet portraits celebrate your pet's unique personality,
from their expressive eyes to the little details you love.
Preview Before Production
Receive a complimentary artwork preview in 1–2 business days.
Request edits and approve your design before production begins.
Art for Every Pet Lover
Choose from original hand-painted pet portraits and framed prints,
with styles designed to complement your home.
A Little Something Extra
Every physical pet portrait includes a free digital copy,
so you can treasure and share your artwork in more ways.
Frequently asked questions
Everything you need to know about creating your custom pet portrait—from choosing the right photos to approving your artwork and receiving your keepsake. We know how personal this process can feel, so if you need a little guidance at any stage, our team is always happy to help.
1. How does ordering a custom pet portrait work?
Choose your portrait style, size and available framing options, upload your pet photos and place your order. For eligible custom portraits, we'll create a preview for you to review and request revisions before physical production. Once you approve the artwork, your portrait will be made and shipped to you. Product pages show the available options and estimated production times.
2. Can you portray different animals or combine more than one pet?
We create portraits of cats, dogs and other companions, including birds, rabbits and horses. Selected products also support multiple pets, even from separate photos; choose the correct number of pets on the product page and provide clear, well-lit images taken at similar angles. If you're unsure whether your pet or photos suit a particular style, contact us before ordering and we'll review the options with you.
3. What makes a good pet photo, and does the background matter?
Choose a sharp photo taken near your pet's eye level in natural, even light, with the face and ears fully visible and close enough to show facial details. Avoid heavy filters, strong shadows and inaccurate coloring. For most styles, we can separate your pet from the original background, so clear features and true-to-life colors matter more than a perfect setting.
4. How many photos should I upload?
For Digital and Original Hand-Painted Pet Portraits, one clear photo is usually enough. Additional photos are always welcome to help us capture your pet's unique features and coloring.
For Mini 3D Relief Portraits, we recommend uploading clear front, left-side, and right-side photos to help us capture your pet's facial features and markings more accurately.
5. Can you work from an old, low-resolution or black-and-white photo?
Send the best photo you have along with any additional references. We'll review the images before proceeding and contact you if their quality could affect the result; details that are hidden or missing may not be possible to recreate accurately. For black-and-white photos, reliable color references can guide us, but without them, a black-and-white portrait may be the most faithful option because accurate colorization cannot be guaranteed.
6. When will I receive a preview, and will you wait for my approval?
Eligible custom portraits include a complimentary artwork preview, usually emailed within 1-2 business days after we receive suitable photos and any necessary information. Physical production does not begin until you approve the design. If we need replacement photos, the preview timeline starts when we receive them. If you don't respond, we'll send a reminder and keep your order paused; delayed approval may move the estimated delivery date.
7. Are revisions included, and what if I don't like my preview?
Complimentary revisions are included before approval to refine your selected style and options, such as small color, marking, positioning or background adjustments and simple accessory removal. Add customization requests to your order notes; major changes to expression, pose or physical features may not be possible. If the preview doesn't feel right, tell us what to adjust rather than approving it. Changing the pet, primary photo, style or overall composition after design work begins may require a restart and an additional design fee, which we'll explain before proceeding.
8. How are the different portrait styles made?
Each Everpawcraft portrait is thoughtfully created to capture your pet's unique personality.
Our Digital Pet Portraits are individually designed from your photos and available as digital files or professionally printed artwork. Mini 3D Relief Portraits feature dimensional details that bring your pet's features to life, while Original Hand-Painted Pet Portraits are individually painted by skilled artists using traditional painting techniques.
Each style offers its own unique artistic charm, giving you a beautiful way to celebrate your beloved companion.
9. What sizes and framing options can I choose?
Each product page lists the available sizes and clearly indicates whether the portrait comes framed, unframed, or with an optional frame upgrade.
Our Mini 3D Relief Pet Portrait is currently available in a compact size of approximately 4" × 4" (10 × 10 cm), perfect for displaying on desks, shelves, or bedside tables.
Please review your selected product's size and framing options before placing your order.
10. Will the finished portrait match my approved preview?
Your approved preview guides the finished artwork, but slight differences in color and texture can occur because screens, physical materials and handcrafted processes reproduce them differently. These variations are normal and, for handcrafted products, part of what makes each piece unique. Review the preview carefully and raise any concerns before approving it.
11. Is a digital download included, and how can I use it?
Qualifying products that display this offer include a complimentary digital download of your approved portrait, valued at $39.99. We'll email the file to the address used for your order, and it may arrive separately from your physical shipment. You can enjoy it as wallpaper, share it on social media or print it for personal use, but it may not be resold, redistributed or used commercially without written permission.
12. How long will production and delivery take?
Production begins after final artwork approval and varies by portrait type. Digital prints are generally completed more quickly, while Hand-Painted, Mini 3D Relief need additional creation time; check the product page for the current estimate. Production and shipping are separate stages, so shipping time is additional and begins after your completed portrait has been dispatched.
13. Do you ship internationally, and are there extra charges?
We ship to most countries and regions available at checkout. Enter your delivery address to see the available shipping services and costs before completing your purchase. Depending on your destination, local authorities may also charge import duties, taxes or customs fees; unless checkout states otherwise, these are your responsibility. Your local customs office can advise you on possible charges before you order.
14. How will I track my order, and could items arrive separately?
We'll email tracking information once your order ships, although the carrier's system may take a short time to show updates after the label is created. Products from the same order can arrive in separate parcels because different portrait types may be made in separate studios or require different production times. If your order is split, we'll provide tracking details for each parcel.
15. Can I change my delivery address?
Contact us as soon as possible so we can check your order's status. We may be able to update the address before shipment, but changes cannot be guaranteed once the order has entered production or been handed to the carrier. We'll explain which options are still available.
16. Can I send a portrait as a gift or memorial keepsake?
Yes. Enter the recipient's address at checkout and we'll send the portrait directly to them, with no product prices inside the parcel. Selected products offer gift wrapping and personalized messages; available styles, pricing and options are shown on the product page or at checkout. Portraits can also be meaningful memorial gifts, and we approach these pieces with particular care and sensitivity.
17. Can I change or cancel my order?
Contact us promptly so we can check the available options. A full cancellation may be possible before design work begins. If your personalized preview has already been created, a $39.99 design fee will be retained and any remaining eligible amount refunded. Once you approve the artwork and physical production begins, cancellation is no longer possible because the item is being made specifically for you.
18. Can I return a personalized portrait?
Because personalized portraits are made specifically from your photos and choices, we normally cannot accept returns for a change of mind. You are still supported if your item arrives damaged, defective or different from the approved order. Contact us with the details so we can review the issue and arrange a suitable resolution.
19. What should I do if my order arrives damaged, defective or incorrect?
Contact us promptly with your order number, photos of the item and a short description of the problem. For damage claims, also include photos of the outer packaging so we can review the issue quickly. We'll assess the details and arrange an appropriate replacement or another suitable resolution, keeping you informed of the next steps. If we sent the wrong item, we'll correct our error at no additional cost to you.
20. How can I contact EverPawCraft?
If you need assistance with an order, customization, shipping, product questions, or after-sales support, simply use the “Still Have a Question?” section below or email us at support@everpawcraft.com.
For inquiries about an existing order, please include your order number and a brief description of your question or concern so our customer care team can assist you more efficiently.
