My Store
Your shopping bag is empty
Go to the shop
CUSTOM PET PORTRAITS
Turn the Pet
You Love
Into Art You'll
Treasure.
✓ Made from your favorite pet photo
✓ Preview your portrait in 1 - 2 days
✓ Complimentary revisions until you love it
FREE DIGITAL PORTRAIT - $ 29.90 VALUE
Included with every portrait order
CUSTOM PET PORTRAITS
Turn the Pet
You Love
Into Art You'll
Treasure.
✓ Made from your favorite pet photo
✓ Preview your portrait in 1 - 2 days
✓ Complimentary revisions until you love it
Best Sellers
EVER LOVED
EverPawCraft is a team of pet lovers, artists and makers who understand that pets are never "just pets.' They are family, daily companions and part of the memories that shape our lives. When you share their photos with us, you are trusting us with someone deeply loved. We treat that trust with the same care and understanding we would want for our own pets.
EVERY PAW
Made From the Details That Make Them Theirs. Every pet has details that make them instantly recognizable-their eye color, markings, ear shape, expression and the little features only someone who loves them would notice. We compare these details with your reference photos and share the artwork for your approval before production begins.
Frequently asked questions
Everything you need to know about creating your custom pet portrait—from choosing the right photos to approving your artwork and receiving your keepsake. We know how personal this process can feel, so if you need a little guidance at any stage, our team is always happy to help.
1. How does ordering a custom pet portrait work?
Choose your portrait style, size and available framing options, upload your pet photos and place your order. For eligible custom portraits, we'll create a preview for you to review and request revisions before physical production. Once you approve the artwork, your portrait will be made and shipped to you. Product pages show the available options and estimated production times.
2. Can you portray different animals or combine more than one pet?
We create portraits of cats, dogs and other companions, including birds, rabbits and horses. Selected products also support multiple pets, even from separate photos; choose the correct number of pets on the product page and provide clear, well-lit images taken at similar angles. If you're unsure whether your pet or photos suit a particular style, contact us before ordering and we'll review the options with you.
3. What makes a good pet photo, and does the background matter?
Choose a sharp photo taken near your pet's eye level in natural, even light, with the face and ears fully visible and close enough to show facial details. Avoid heavy filters, strong shadows and inaccurate coloring. For most styles, we can separate your pet from the original background, so clear features and true-to-life colors matter more than a perfect setting.
4. How many photos should I upload?
For Digital and Hand-Painted Portraits, one clear primary photo is usually enough, although extra references can help us understand your pet's coloring and features. For Mini 3D Relief and Needle-Felt Portraits, please provide clear front, left and right views so we can understand the shape of your pet's face and its markings more accurately.
5. Can you work from an old, low-resolution or black-and-white photo?
Send the best photo you have along with any additional references. We'll review the images before proceeding and contact you if their quality could affect the result; details that are hidden or missing may not be possible to recreate accurately. For black-and-white photos, reliable color references can guide us, but without them, a black-and-white portrait may be the most faithful option because accurate colorization cannot be guaranteed.
6. When will I receive a preview, and will you wait for my approval?
Eligible custom portraits include a complimentary artwork preview, usually emailed within 1-2 business days after we receive suitable photos and any necessary information. Physical production does not begin until you approve the design. If we need replacement photos, the preview timeline starts when we receive them. If you don't respond, we'll send a reminder and keep your order paused; delayed approval may move the estimated delivery date.
7. Are revisions included, and what if I don't like my preview?
Complimentary revisions are included before approval to refine your selected style and options, such as small color, marking, positioning or background adjustments and simple accessory removal. Add customization requests to your order notes; major changes to expression, pose or physical features may not be possible. If the preview doesn't feel right, tell us what to adjust rather than approving it. Changing the pet, primary photo, style or overall composition after design work begins may require a restart and an additional design fee, which we'll explain before proceeding.
8. How are the different portrait styles made?
Digital Pet Portraits are individually designed and professionally printed on selected materials, while Hand-Painted Portraits are painted individually by an artist. Mini 3D Relief Portraits use sculpted details to create dimension within a compact frame, and Needle-Felt Portraits are shaped by hand using wool fibers to recreate your pet's features. Each style has its own finish and creation process.
9. What sizes and framing options can I choose?
Each product page lists the available sizes and clearly states whether the portrait is framed, unframed or available with an optional frame upgrade. The Mini 3D Relief Pet Portrait is currently available in a compact 10 x 10 cm size, suitable for desks, shelves and bedside displays. Check the selected product's options before ordering.
10. Will the finished portrait match my approved preview?
Your approved preview guides the finished artwork, but slight differences in color and texture can occur because screens, physical materials and handcrafted processes reproduce them differently. These variations are normal and, for handcrafted products, part of what makes each piece unique. Review the preview carefully and raise any concerns before approving it.
11. Is a digital download included, and how can I use it?
Qualifying products that display this offer include a complimentary digital download of your approved portrait, valued at $35.99. We'll email the file to the address used for your order, and it may arrive separately from your physical shipment. You can enjoy it as wallpaper, share it on social media or print it for personal use, but it may not be resold, redistributed or used commercially without written permission.
12. How long will production and delivery take?
Production begins after final artwork approval and varies by portrait type. Digital prints are generally completed more quickly, while Hand-Painted, Mini 3D Relief and Needle-Felt Portraits need additional creation time; check the product page for the current estimate. Production and shipping are separate stages, so shipping time is additional and begins after your completed portrait has been dispatched.
13. Do you ship internationally, and are there extra charges?
We ship to most countries and regions available at checkout. Enter your delivery address to see the available shipping services and costs before completing your purchase. Depending on your destination, local authorities may also charge import duties, taxes or customs fees; unless checkout states otherwise, these are your responsibility. Your local customs office can advise you on possible charges before you order.
14. How will I track my order, and could items arrive separately?
We'll email tracking information once your order ships, although the carrier's system may take a short time to show updates after the label is created. Products from the same order can arrive in separate parcels because different portrait types may be made in separate studios or require different production times. If your order is split, we'll provide tracking details for each parcel.
15. Can I change my delivery address?
Contact us as soon as possible so we can check your order's status. We may be able to update the address before shipment, but changes cannot be guaranteed once the order has entered production or been handed to the carrier. We'll explain which options are still available.
16. Can I send a portrait as a gift or memorial keepsake?
Yes. Enter the recipient's address at checkout and we'll send the portrait directly to them, with no product prices inside the parcel. Selected products offer gift wrapping and personalized messages; available styles, pricing and options are shown on the product page or at checkout. Portraits can also be meaningful memorial gifts, and we approach these pieces with particular care and sensitivity.
17. Can I change or cancel my order?
Contact us promptly so we can check the available options. A full cancellation may be possible before design work begins. If your personalized preview has already been created, a $10 design fee will be retained and any remaining eligible amount refunded. Once you approve the artwork and physical production begins, cancellation is no longer possible because the item is being made specifically for you.
18. Can I return a personalized portrait?
Because personalized portraits are made specifically from your photos and choices, we normally cannot accept returns for a change of mind. You are still supported if your item arrives damaged, defective or different from the approved order. Contact us with the details so we can review the issue and arrange a suitable resolution.
19. What should I do if my order arrives damaged, defective or incorrect?
Contact us promptly with your order number, photos of the item and a short description of the problem. For damage claims, also include photos of the outer packaging so we can review the issue quickly. We'll assess the details and arrange an appropriate replacement or another suitable resolution, keeping you informed of the next steps. If we sent the wrong item, we'll correct our error at no additional cost to you.
20. How can I contact EverPawCraft?
Visit our Contact Us page for help with orders, customization, shipping, product questions or after-sales support, or email support@everpawcraft.com. If your inquiry relates to an existing order, include your order number and a brief description of the issue so our customer care team can assist you more efficiently.
